"Highly competent personnel. All GAITS personnel possess a high degree of technical knowledge and are willing to share that knowledge to arrive at the best solution.
GAITS needs to continue delivering the level and quality of service they do now. They have established a high level of creditability at Ft. Huachuca."
US Army Garrison- DOIM, Ft. Huachuca, AZ
Directorate of Information Management
In response to a request on Past Performance Questionnaire to evaluate the contractor's overall technical competence:
"Outstanding. The personnel employed by the contractor are highly skilled in the areas of communications installation and project management."
Carlos J. Reed, Chief Business Support
Directorate of Information Management (DOIM)
" I am very selective about serving on advisory boards. I associate myself with a company that is small, honest, aggressive, forward looking and has the customer atmost in their minds. GAITS has it all-young, aggressive, talended and a superb group of associates. This is a company that I am proud to be a member of their team. "
General (R) J.B. Davis
USAF
"I am impressed with the manner in which the company has provided its services to its many clients over the years I have known the company. GAITS has invested much of its income into building its management infrastructure so that it is able to provide its project managers with the best project management tools available. It has invested in an accounting system that meets and exceeds all government requirements. It is ISO 9000 qualified and has attracted very talented workers. The Company believes in providing the finest services to its clients as can be seen by the large number of satisfied clients.
You can be assured that you will receive the highest quality service at a very attractive price as they try to reduce the cost of services for the customer's benefit."
Leo Marquez
Lt Gen USAF (ret)
"GAITS' ISO 9001:2000 Quality Management System is an effective and highly efficient method for determining customer needs. Their processes enable GAITS to focus on customer satisfaction and to provide exceptional services. GAITS is an outstanding organization that strives toward continual improvement."
Sheila Handy
PMP, CQMgr. CSQE, CQA, RABQSA, IRCA
Quality Systems Lead Auditor
"GAITS has provided an excellent group of engineers to compliment the VDC project. I am Very pleased with the responsiveness of GAITS to staff this project. This is a very critical Project that involves providing critical data to our customers. Each GAITS employee seems to realize the importance of the mission and reaching the goal of satisfying the customer. I think most of all, I appreciate the attitude in which the employees are exhibiting. They are hungry to learn and serve the customer."
Steven Jenkins
VDC IO&S Lead
NJVC
"We currently have two GAITS associates working this contract and both are highly competent and very professional. Each adds value and is an asset to the office of the Chief Information Officer."
LeRoy Lassiter
COTR/Team Leader
GSA
"During the period of performance the GAITS team supported testing of 6 IRS PRIME Modernization projects. All work products were produced and accepted by the customer either on or ahead of delivery due dates. The GAITS team consistently provides the dedication and technical expertise required to mitigate schedule constraints."
Deanna Harris
Associate Director-Deployment CSC-PRIME Modernization – IRS
"GAITS is my first choice when I consider teaming partners. I find your staff to be responsive and easy to work with. I want to express my gratitude for the hard work you put in on the Focused Logistics Opportunity."
J. Alan Cartwright
AT&T Program Manager
"I wanted to send you a message to stating how pleased I was with the transition from ORI to GAITS. As we know and understand, any time an employee is required to transfer jobs or in this case companies, it's a very trying time. The transition was about as smooth as could be expected. We had concerns and with each question asked, the GAITS Company replied in a very quick and professional manor. I look forward to working with the entire GAITS staff over the years to come. Keep up the hard work and good luck GAITS."
Dean J. Smith
S4
Information Security Engineering Command
"When GAITS assumed our support contract, they immediately brought on quality people. GAITS is focused on customer service and satisfaction. They fell right in and are now one of the ISEC family."
COL Michael Brown
Commander
Army Information Systems Engineering Command
"GAITS have done an exceptional job on communicating all technical, cost and schedule issues to my team and me. They always make my team and me aware of any urgent issues that need immediate attention and then take a very proactive approach in addressing those issues. They have consistently demonstrated very effective management of all aspects of the contract. Due to their strong performance, we have added additional task assignments under the current contract."
Andy Mills
COTR
US Department of Agriculture
"GAITS personnel's focus is to provide world-class services to CSC and the IRS. GAITS personnel assisted CSC in forming a staff with exceptional technical expertise, security clearances and industry certifications. All of the GAITS team members are cross-functional and think outside of the box which affords CSC and PRIME with unique solutions. They thrive on the ability to address business and technical issues that arise daily. Each member is dedicated to solve complex problems in the implementation, testing and deployment, of mission-critical systems."
Kevin Bailey, PRIME
Director, IT&D
Computer Sciences Corporation (CSC)
"GAITS overall performance has been excellent"
Linda Followell
Information Technology – QA
USDA/RD
"The GAITS Team works closely with all the Regional System Chiefs and the Project Manager/COTR and has become intimately familiar with the daily operations, administration and management of the project. They have redesigned major elements of the GSA regional infrastructure, traveled to over 250 regional sites to install engineering changes since September 1998, and is currently implementing the reengineering and optimization of the GSA/PBS remote sites.
As a testament to their distinction, GAITS was awarded the 2001 GSA/FTS Technical Excellence Award. This is a prestigious accolade given to individuals and groups who, in their use of FTS services, have improved the quality and/or cost effectiveness of telecommunication services for their agency or the FTS program. We at GSA are very pleased with the level of performance and commitment provided by GAITS and would look to them to provide future services. Please do not hesitate to call me should you want further clarification on the project."
Joshua Jackson
Chief, Telecommunication
GSA/NTA
"As the customer, I can say that customer satisfaction is the contractor's first priority."
Roy Lassiter
COTR/Team Leader, GSA
"GAITS Engineers have excellent communication skills, which result in minimal down time for our clients and GSA Staff. We are very pleased to have a Management Team, which works very close with the staff and GSA."
Diane Herdt
Deputy CIO for PBS at GSA
"I am highly pleased with GAITS level of performance. GAITS has the technical expertise provided by their highly trained engineers, which gives them a cutting advantage in offering innovative technologies to advance our initiatives."
Garnett Hall
Information Technology
GSA/CIO
"The services provided continue to exceed the Governments expectations."
Department of Energy
"The services provided were of high quality, submitted deliverables were on time."
Department Of Energy
Iris Faltz - Contracting Officer
GSA
"GAITS is exceeding my expectations."
Todd Dubose
Information Technology
DOJ/ USMS
"GAITS is invaluable asset to any IV&V effort, and I highly recommend using them again on other projects in FSA."
Randy Wolff
Director Data Management and Analysis Schools Channel,
FSA Dept of Education
"The GAITS IV&V team received superior scores from the development staff on every performance survey taken. The Project Manager wrote a letter of appreciation for the high quality and value added work provided by GAITS."
"The GAITS IV&V team and Security Assessment team were highly flexible to the changing needs of the ED development staff. Timeliness of IV&V review and feedback was superb."
"The GAITS IV&V team leadership was highly responsive to the specific needs of the Department staff. They developed a trust collaborative working relationship very early in the development process."
"The Department developed team had complete trust and confidence with the GAITS IV&V and Security team. Their performance was reported as superior in multiple customer satisfaction surveys and reflected in a letter of appreciation from the Project Manager."
"The GAITS team was highly skilled and professional in every way. They demonstrated superb flexibility when dealing with the changing needs of a large Federal application development effort."
Michael Rockis
Manager
Department of Education
"The timeliness of performance/schedule control provided by GAITS on the IRS VPN project, and the PRIME Customer Communications project and the Infrastructure Test & Deployment projects has been excellent. Each of these projects had (or has) very demanding timelines associated with testing and deploying network hardware, call center solutions or multiple integrated project test and deployment activities. The GAITS personnel have provided extremely capable, professional and hard-working professionals that have been assets to the BearingPoint – formerly KPMG Consulting team."
Shane Satterlund, Sr. Manager
BearingPoint, Formerly KPMG Consulting
